PLEASE NOTE: This scheduled maintenance has been completed, but only for the AE zone. There was an issue that came up during the release of 2018.3 to the AE2 zone. To ensure that there was no negative impact to our AE2 partners and stay within our scheduled window, we opted to reschedule the AE2 release. Our team is identifying the soonest possible time and date to complete the update. This new date and time will be scheduled and posted here.
We apologize for this change of schedule.
Posted Jan 08, 2019 - 05:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2019 - 02:00 UTC
Scheduled
This maintenance notice is for our deployment of PSA 2018.3.
This release includes a new Client Portal Ticket experience for both Administrators of PSA and end-users of the Client Portal, the ability to have more than one Configuration Item on a Ticket, Thermometer Surveys, and new importers with roll-back features. As with each release, we have included several usability improvements directly from the Ideas Forum on the Community.
Follow the URL below to our 2018.3 Release Information Page for a detailed list of these great new features and enhancements.