All Systems Operational
Datto Login Services ? Operational
Partner Portal ? Operational
Support Phones ? Operational
Datto BCDR Operational
Backup ? Operational
Device ? Operational
Verification ? Operational
Off-Site Synchronization ? Operational
Recovery ? Operational
Remote Web ? Operational
Cloud Continuity Operational
Backup ? Operational
Recovery ? Operational
Agent ? Operational
Verification ? Operational
Autotask PSA Operational
Limited Release ? Operational
America East ? Operational
America East 2 ? Operational
America West ? Operational
America West 2 ? Operational
UK (United Kingdom) ? Operational
UK 2 (United Kingdom) ? Operational
UK Limited Release (United Kingdom) ? Operational
EU1 (English Europe and Asia) ? Operational
Australia / New Zealand ? Operational
German (Deutsch) ? Operational
Spanish (Español) ? Operational
Report Data Warehouse Operational
Datto RMM Operational
Pinotage (EU1) ? Operational
Merlot (EU2) ? Operational
Zinfandel (US West) ? Operational
Concord (US East) ? Operational
Syrah (APAC) ? Operational
Datto Workplace Operational
AU5 ? Operational
CA3 ? Operational
EU2 ? Operational
EU4 ? Operational
EU7 ? Operational
EU16 ? Operational
US1 ? Operational
US6 ? Operational
US15 ? Operational
Datto File Protection Operational
US8 ? Operational
EU10 ? Operational
EU11 ? Operational
EU12 ? Operational
AU14 ? Operational
CA13 ? Operational
US9 ? Operational
Datto SaaS Protection and Backupify Operational
Backupify Backups ? Operational
Backupify SaaS Console Login ? Operational
Backupify Seat Management Operational
Backupify SaaS Protection Client Onboarding ? Operational
Datto Networking Operational
Network Manager ? Operational
Routers ? Operational
Switches ? Operational
Access Points ? Operational
Managed Power ? Operational
CloudTrax Operational
Datto Commerce Operational
Web Application ? Operational
API ? Operational
Integrations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Type: PSA Major Release

Release Number: 2020.4

Purpose: We are excited to announce the PSA 2020.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://community.datto.com/t5/Release-Notes-Roadmap/2020-4-Domain-amp-SSL-Tracking-Purchase-Order-Templates/ba-p/78390
Posted on Jan 15, 18:41 UTC
We are excited to announce the Datto RMM 9.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect very brief disconnects of the agent during the update window.

For full details, the Datto RMM 9.1.0 Release Notes are available on the following link:
https://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2021/ReleaseNotesDattoRMMv9.1.0.htm
Posted on Jan 21, 13:18 UTC
We are excited to announce the Datto RMM 9.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect very brief disconnects of the agent during the update window.

For full details, the Datto RMM 9.1.0 Release Notes are available on the following link:
https://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2021/ReleaseNotesDattoRMMv9.1.0.htm
Posted on Jan 21, 13:19 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 13:22 UTC
Scheduled - We are excited to announce the Datto RMM 9.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect very brief disconnects of the agent during the update window.

For full details, the Datto RMM 9.1.0 Release Notes are available on the following link:
https://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2021/ReleaseNotesDattoRMMv9.1.0.htm
Jan 21, 13:20 UTC
We are excited to announce the Datto RMM 9.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect very brief disconnects of the agent during the update window.

For full details, the Datto RMM 9.1.0 Release Notes are available on the following link:
https://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2021/ReleaseNotesDattoRMMv9.1.0.htm
Posted on Jan 21, 13:22 UTC
We are excited to announce the Datto RMM 9.1.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect very brief disconnects of the agent during the update window.

For full details, the Datto RMM 9.1.0 Release Notes are available on the following link:
https://help.aem.autotask.net/en/Content/0HOME/ReleaseNotes/2021/ReleaseNotesDattoRMMv9.1.0.htm
Posted on Jan 21, 13:23 UTC
Past Incidents
Jan 22, 2021

No incidents reported today.

Jan 21, 2021
Completed - The scheduled maintenance has been completed.
Jan 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 02:02 UTC
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2020.4.3

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://success.autotask.net/t5/Release-Notes-Roadmap/PSA-Minor-Release-Info/ba-p/59256#M756
Jan 20, 18:53 UTC
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021
Completed - The scheduled maintenance has been completed.
Jan 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:00 UTC
Scheduled - Tipo de mantenimiento: Versión principal del PSA

Número de la versión: 2020.3

Propósito: Nos complace anunciar la versión principal de PSA 2020.3

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Siga la URL a continuación para ir a nuestras Notas de la versión:
https://community.datto.com/t5/Release-Notes-Roadmap/2020-3-Documentation-Manager-Ticket-Tagging-Automation-Time/ba-p/69101
Jan 7, 20:09 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:00 UTC
Scheduled - Art der Wartung: PSA Major Release

Release-Nummer: 2020.3

Zweck: Bekanntgabe von PSA 2020.3 Major Release

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Klicken Sie auf die nachfolgende URL, um zu unseren Versionshinweisen zu gelangen:
https://community.datto.com/t5/Release-Notes-Roadmap/2020-3-Documentation-Manager-Ticket-Tagging-Automation-Time/ba-p/69101
Jan 7, 20:07 UTC
Jan 17, 2021
Completed - The scheduled maintenance has been completed.
Jan 17, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 18:00 UTC
Scheduled - On Sunday, January 17, 2021 from 1:00PM to 3:00PM EST, we will be performing database maintenance. It is possible but not expected that there will be interruptions of service in Datto Login Services, Partner Portal and the Backupify SaaS Console. Completion of the maintenance will be posted on this page.
Jan 16, 02:28 UTC
Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 19:04 UTC
Update - We are continuing to monitor for any further issues.
Jan 14, 19:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 15:51 UTC
Investigating - Our teams are currently investigating Devices being unable to connect and users being unable to log into the Manager, for Datto Workplace on US6. An update will be posted here within 30 minutes with the status of this investigation.

Thank you for your patience!
Jan 14, 15:44 UTC
Completed - The scheduled maintenance has been completed.
Jan 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 15:00 UTC
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2020.3.11

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://success.autotask.net/t5/Release-Notes-Roadmap/PSA-Minor-Release-Info/ba-p/59256#M756
Jan 13, 16:25 UTC
Completed - The scheduled maintenance has been completed.
Jan 14, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:00 UTC
Scheduled - Maintenance Type: PSA Minor Release

Release Number: 2020.3.11

Purpose: This is a Minor Release deployment which includes bug fixes.

Impact: Partners may be briefly logged out during this window.

Link to the list of Tickets fixed with this release:
https://success.autotask.net/t5/Release-Notes-Roadmap/PSA-Minor-Release-Info/ba-p/59256#M756
Jan 13, 16:22 UTC
Jan 13, 2021
Resolved - This incident has been resolved.
Jan 13, 16:15 UTC
Investigating - SaaS Protection is currently experiencing a temporary interruption to onboarding for new clients. Our Engineering team has identified the problem and actively working on a resolution. An update will be provided shortly regarding an ETA for new client onboarding to be available again. All other aspects of SaaS Protection (Backup, Restore, Export, and Administration) are fully operational.

For more information, please contact our Support team by either creating a support ticket or chatting in via help.datto.com, or calling them at (877) 400-7227.
Jan 13, 15:26 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 15, 20:22 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 15, 20:13 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 8, 14:45 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 8, 14:42 UTC
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2020.4

Purpose: We are excited to announce the PSA 2020.4 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://community.datto.com/t5/Release-Notes-Roadmap/2020-4-Domain-amp-SSL-Tracking-Purchase-Order-Templates/ba-p/78390
Dec 2, 23:02 UTC
Jan 12, 2021
Resolved - This incident has been resolved.
Jan 12, 21:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results. We will update this page again shortly.
Jan 12, 20:27 UTC
Investigating - Our teams are currently investigating the DFP Manager showing 0 devices on US8, US9, CA13, and AU14. An update will be posted here within 30 minutes with the status of this investigation.

Thank you for your patience!
Jan 12, 19:20 UTC
Resolved - This incident has been resolved.
Jan 12, 13:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 12:48 UTC
Update - We are continuing to investigate this issue.
Jan 12, 12:38 UTC
Investigating - Datto is currently aware of a problem where the SaaS Protection UI is inaccessible for some users.

Our Engineering team has investigated the issue and has identified the reason for the outage.

Currently, we do not have an ETA on when a fix will be available but our Engineering team is actively working on a resolution.

For more information, please contact our Support team by either creating a support ticket or chatting in via help.datto.com, or calling them at (877) 400-7227.
Jan 12, 12:38 UTC
Jan 11, 2021
Resolved - This incident has been resolved.
Jan 11, 22:28 UTC
Investigating - Our AE2 zone experienced a brief service interruption. This behavior has been resolved and our teams are continuing to monitor it.

Thank you for your time and patience
Jan 11, 22:21 UTC
Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 15:00 UTC
Scheduled - On Sunday, January 10, 2021, from 10:00AM to 12:00PM EST, we will be performing systems maintenance. It's possible but not expected that there will be interruptions of service on Datto Login Services, Partner Portal and the Backupify SaaS Console. Completion of the maintenance will be posted on this page.
Jan 8, 22:23 UTC
Jan 9, 2021
Completed - The scheduled maintenance has been completed.
Jan 9, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 04:01 UTC
Scheduled - Maintenance on the Datto Store will occur from 11:00PM to 11:30PM EST on Friday, January 8. During this time the Store will be unavailable.
Jan 7, 15:09 UTC
Jan 8, 2021

No incidents reported.