Resolved -
This incident has been resolved.
Jul 26, 12:56 UTC
Monitoring -
The R&D team has applied a workaround and are actively monitoring. Affected services should now be restored.
Jul 25, 19:15 UTC
Identified -
We are currently aware of a problem where Datto SaaS Protection users on pod 'gbe2-saas-p0' may experience a service interruption affecting UI, backups, and recovery functions.
Affected Pod : 1. 'gbe2-saas-p0'
The Kaseya R&D Team has identified the issue and is working towards a resolution.
Subscribe to Datto SaaS Protection on the Status Page for up-to-date information
Completed -
The scheduled maintenance has been completed.
Jul 24, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:00 UTC
Scheduled -
We will be performing a routine database maintenance to Datto SaaS Protection Pod 'use1-saas-p8' on July 24th 2024, starting at 05:00AM UTC (01:00AM EDT) for an estimated 8 hours.
During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Jul 24, 05:00 UTC
Resolved -
This incident has been resolved.
Jul 23, 13:01 UTC
Update -
We are continuing to investigate this issue.
Jul 18, 15:15 UTC
Investigating -
Our teams are actively investigating a device filter issue whereby the "Global > Software and Site > Software" filters are displaying an error for Datto RMM on Syrah & Zinfandel.
Completed -
The scheduled maintenance has been completed.
Jul 22, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Resolved -
This incident has been resolved.
Jul 22, 13:51 UTC
Monitoring -
The SaaS Defense R&D team has identified the problem and is actively working to address it.
Jul 17, 16:57 UTC
Update -
We are continuing to investigate this issue.
Jul 17, 14:52 UTC
Update -
We are continuing to investigate this issue.
Jul 16, 14:00 UTC
Update -
The Datto R&D Team continues to investigate this issue.
Jul 15, 12:50 UTC
Investigating -
We are aware of a problem where SaaS Datto Defense in the Germany region has not been scanning emails since July 5th. All other regions remain operational at this time.
The Datto R&D Team is currently investigating the issue.
Subscribe to the Status Page for up-to-date information at https://status.datto.com/
Jul 12, 19:29 UTC
Completed -
The scheduled maintenance has been completed.
Jul 22, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Completed -
The scheduled maintenance has been completed.
Jul 18, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Completed -
The scheduled maintenance has been completed.
Jul 18, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Resolved -
This incident has been resolved.
Jul 17, 18:57 UTC
Monitoring -
We have now identified the issue and implemented a fix. Alerts on the Zinfandel platform should now be visible, as well as created and resolved properly. We are continuing to monitor the health of the platform to ensure this issue is fully resolved.
Jul 17, 18:09 UTC
Update -
For clarity, alerts may not be viewable, may fail to be raised, and/or may be unable to be resolved. We are continuing to investigate all three of these alert related issues.
Jul 17, 16:23 UTC
Investigating -
Our teams are currently investigating alerts that are failing to load on our Zinfandel platform.
Resolved -
This incident has been resolved.
Jul 17, 13:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 15, 12:30 UTC
Identified -
This issue has been identified and a fix is being implemented. More information will be provided as it becomes available.
Jul 12, 14:22 UTC
Update -
We are aware of a problem where Datto Continuity for Microsoft Azure is experiencing an issue in which some customers may observe issues in performing restores and backups.
The Kaseya R&D Team is currently investigating this issue.
Subscribe to the Kaseya Status Page for up-to-date information athttps://status.datto.com/
Jul 12, 12:54 UTC
Investigating -
We are currently investigating.
Jul 12, 01:51 UTC
Completed -
The scheduled maintenance has been completed.
Jul 17, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Completed -
The scheduled maintenance has been completed.
Jul 15, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 UTC
Scheduled -
We are excited to announce the Datto RMM 13.3.0 Release.
Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.
Completed -
The scheduled maintenance has been completed.
Jul 14, 20:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:30 UTC
Scheduled -
We will be performing maintenance to the Datto Backup for Microsoft Azure cloud servers on 7/12/2024 starting at 8:30PM UTC for an estimated 48 hours.
During this downtime you may experience an impact to backups and related services.
Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com
Jul 12, 20:25 UTC