PSA - Maintenance Release for Certification Renewal autotask.net & autotask.com
Scheduled Maintenance Report for Datto
Completed
The scheduled maintenance has been completed.
Posted Sep 22, 2022 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2022 - 00:00 UTC
Scheduled
Purpose:
Autotask PSA is renewing its security certificates for Autotask.net and Autotask.com
This renewal means we need to replace the old certificate with a new one.

Impact:
When navigating from Autotask to the Datto Help Center or to the Datto Community, this may not be operational during the maintenance period and a login error will be received.

If Support is needed during the maintenance period, please contact Support at the following telephone numbers:
US +1 (833) 832-4780
Canada +1 (833) 832-4780
EMEA +44 (0) 118 402 9609
APAC +61 (02) 8015 6826

Community Post:
https://community.datto.com/t5/Release-Notes-Roadmap/Possible-Community-amp-Help-Center-Access-Interruption/ba-p/98709
Posted Sep 20, 2022 - 18:13 UTC
This scheduled maintenance affected: Autotask PSA (Limited Release, America East, America East 2, America West, America West 2, UK (United Kingdom), UK 2 (United Kingdom), UK Limited Release (United Kingdom), EU1 (English Europe and Asia), Australia / New Zealand).