All Systems Operational
Uptime over the past 90 days. View historical uptime.
Datto Login Services ? Operational
90 days ago
99.93 % uptime
Today
Partner Portal ? Operational
90 days ago
98.39 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
Today
Limited Release ? Operational
America East ? Operational
America East 2 ? Operational
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West ? Operational
America West 2 ? Operational
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK Limited Release (United Kingdom) ? Operational
UK (United Kingdom) ? Operational
UK 2 (United Kingdom) ? Operational
UK 3 (United Kingdom) Operational
90 days ago
100.0 % uptime
Today
EU1 (English Europe and Asia) ? Operational
Australia / New Zealand ? Operational
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) ? Operational
Spanish (Español) ? Operational
Report Data Warehouse Operational
Datto Store Operational
Product Selector Operational
Check Out Operational
Make a Payment Operational
Subscription Management Operational
Purchase History Operational
Datto Phones Operational
90 days ago
100.0 % uptime
Today
Phone Portal (Contact Center) ? Operational
90 days ago
100.0 % uptime
Today
Support Phones ? Operational
Datto Help Center Operational
Ticket Entry Operational
Knowledge Articles Operational
Chat Operational
Datto BCDR Operational
Device Registration Operational
Device Checkin ? Operational
Backup ? Operational
Verification ? Operational
Off-Site Synchronization ? Operational
Recovery ? Operational
Remote Web ? Operational
Datto Backup for Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
Device Checkin Operational
Backup Operational
Verification Operational
Recovery Operational
New Agent Deployment Operational
90 days ago
100.0 % uptime
Today
Datto Endpoint Backup for PC Operational
90 days ago
99.19 % uptime
Today
Agent Registration Operational
90 days ago
96.78 % uptime
Today
Backup Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
Recovery Operational
90 days ago
100.0 % uptime
Today
Datto RMM Operational
Pinotage (EU1) ? Operational
Merlot (EU2) ? Operational
Zinfandel (US West) ? Operational
Concord (US East) ? Operational
Syrah (APAC) ? Operational
Vidal (US East) ? Operational
Datto Workplace Operational
AU5 ? Operational
CA3 ? Operational
EU2 ? Operational
EU4 ? Operational
EU7 ? Operational
EU16 ? Operational
US1 ? Operational
US6 ? Operational
US15 ? Operational
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 ? Operational
EU10 ? Operational
EU11 ? Operational
EU12 ? Operational
AU14 ? Operational
CA13 ? Operational
US9 ? Operational
US17 ? Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Operational
SaaS Protection Backups ? Operational
SaaS Protection Console Login ? Operational
SaaS Protection Seat Management ? Operational
SaaS Protection Client Onboarding ? Operational
Datto Networking Operational
Network Manager ? Operational
Routers ? Operational
Switches ? Operational
Access Points ? Operational
Managed Power ? Operational
CloudTrax Operational
Secure Edge Operational
Datto Academy Operational
Datto AV Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Operational
90 days ago
96.74 % uptime
Today
Datto SaaS Defense Portal Login & Dashboards Operational
Datto SaaS Defense Client OnBoarding Operational
Datto SaaS Defense Scanning System Operational
90 days ago
96.74 % uptime
Today
Datto SaaS Defense Lucky Meter Operational
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto EDR Login ? Operational
90 days ago
100.0 % uptime
Today
Datto EDR Agent Connection ? Operational
90 days ago
100.0 % uptime
Today
Detection Engine ? Operational
90 days ago
100.0 % uptime
Today
Notification Engine ? Operational
90 days ago
100.0 % uptime
Today
Reporting Engine ? Operational
90 days ago
100.0 % uptime
Today
Endpoint Backup Operational
90 days ago
94.01 % uptime
Today
Agent Registration Operational
90 days ago
96.11 % uptime
Today
Backup Operational
90 days ago
91.92 % uptime
Today
Endpoint Backup with Disaster Recovery Operational
Agent Registration ? Operational
Backup ? Operational
Verification ? Operational
Recovery ? Operational
Kaseya Quote Manager (Formerly Datto Commerce) Operational
Web Application ? Operational
API ? Operational
Integrations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
PSA - 2024.3 Major Release - AE Zones Aug 1, 2024 01:00-06:00 UTC
Maintenance Type: PSA Major Release

Release Number: 2024.3

Purpose: We are excited to announce the PSA 2024.3 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2024.3ReleaseNotes.htm
Posted on Jul 25, 2024 - 15:55 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Datto SaaS Protection - Service Interruption in GBE2 Region
Resolved - This incident has been resolved.
Jul 26, 12:56 UTC
Monitoring - The R&D team has applied a workaround and are actively monitoring. Affected services should now be restored.
Jul 25, 19:15 UTC
Identified - We are currently aware of a problem where Datto SaaS Protection users on pod 'gbe2-saas-p0' may experience a service interruption affecting UI, backups, and recovery functions.


Affected Pod :
1. 'gbe2-saas-p0'


The Kaseya R&D Team has identified the issue and is working towards a resolution.


Subscribe to Datto SaaS Protection on the Status Page for up-to-date information

https://status.kaseya.com
Jul 25, 16:38 UTC
PSA - AE01, AE02, AE03, AW01, AW02, AW03, AU01, AU02, AT01, ES01, ES02, LR - Database Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 02:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: There is no expected impact to our services.
Jul 12, 14:01 UTC
Jul 25, 2024
PSA - 2024.3 Major Release - LR01, UKLR01
Completed - The scheduled maintenance has been completed.
Jul 25, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 01:00 UTC
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2024.3

Purpose: We are excited to announce the PSA 2024.3 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/ENGLISH/2024.3ReleaseNotes.htm
Jul 18, 09:33 UTC
Jul 24, 2024
Datto SaaS Protection - Database Maintenance For Pod 'use1-saas-p8' in the US East Region
Completed - The scheduled maintenance has been completed.
Jul 24, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 05:00 UTC
Scheduled - We will be performing a routine database maintenance to Datto SaaS Protection Pod 'use1-saas-p8' on July 24th 2024, starting at 05:00AM UTC (01:00AM EDT) for an estimated 8 hours.


During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.kaseya.com
Jul 24, 05:00 UTC
Jul 23, 2024
PSA - LON/UK1, UK2, UKLR - Database Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: There is no expected impact to our services.
Jul 12, 13:59 UTC
RMM - [Syrah, Zinfandel & Concord] - Global & Site Software filters are failing to load
Resolved - This incident has been resolved.
Jul 23, 13:01 UTC
Update - We are continuing to investigate this issue.
Jul 18, 15:15 UTC
Investigating - Our teams are actively investigating a device filter issue whereby the "Global > Software and Site > Software" filters are displaying an error for Datto RMM on Syrah & Zinfandel.

Thank you for your patience!
Jul 18, 09:54 UTC
Jul 22, 2024
Datto RMM - Pinotage (EU1) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 22, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:53 UTC
Datto SaaS Defense - The Germany region is not scanning or processing emails
Resolved - This incident has been resolved.
Jul 22, 13:51 UTC
Monitoring - The SaaS Defense R&D team has identified the problem and is actively working to address it.
Jul 17, 16:57 UTC
Update - We are continuing to investigate this issue.
Jul 17, 14:52 UTC
Update - We are continuing to investigate this issue.
Jul 16, 14:00 UTC
Update - The Datto R&D Team continues to investigate this issue.
Jul 15, 12:50 UTC
Investigating - We are aware of a problem where SaaS Datto Defense in the Germany region has not been scanning emails since July 5th. All other regions remain operational at this time.

The Datto R&D Team is currently investigating the issue.

Subscribe to the Status Page for up-to-date information at https://status.datto.com/
Jul 12, 19:29 UTC
Datto RMM - Vidal (US East) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:53 UTC
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
PSA - EU1, DE1 - Database Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 20:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: There is no expected impact to our services.
Jul 12, 13:57 UTC
Datto RMM - Merlot (EU2) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:53 UTC
Datto RMM - Concord (US East) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 08:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:53 UTC
Jul 17, 2024
Datto RMM - Zinfandel - Alerts failing to load
Resolved - This incident has been resolved.
Jul 17, 18:57 UTC
Monitoring - We have now identified the issue and implemented a fix. Alerts on the Zinfandel platform should now be visible, as well as created and resolved properly. We are continuing to monitor the health of the platform to ensure this issue is fully resolved.
Jul 17, 18:09 UTC
Update - For clarity, alerts may not be viewable, may fail to be raised, and/or may be unable to be resolved. We are continuing to investigate all three of these alert related issues.
Jul 17, 16:23 UTC
Investigating - Our teams are currently investigating alerts that are failing to load on our Zinfandel platform.

Thank you for your patience!
Jul 17, 16:08 UTC
Datto Continuity for Microsoft Azure is experiencing an issue in which some customers may observe issues in performing restores and backups.
Postmortem - Read details
Jul 25, 16:18 UTC
Resolved - This incident has been resolved.
Jul 17, 13:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 12:30 UTC
Identified - This issue has been identified and a fix is being implemented. More information will be provided as it becomes available.
Jul 12, 14:22 UTC
Update - We are aware of a problem where Datto Continuity for Microsoft Azure is experiencing an issue in which some customers may observe issues in performing restores and backups.



The Kaseya R&D Team is currently investigating this issue.



Subscribe to the Kaseya Status Page for up-to-date information athttps://status.datto.com/
Jul 12, 12:54 UTC
Investigating - We are currently investigating.
Jul 12, 01:51 UTC
Datto RMM - Zinfandel (US West) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 08:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:55 UTC
Jul 16, 2024
Jul 15, 2024
Datto RMM - Syrah (APAC) - 13.3.0 Release
Completed - The scheduled maintenance has been completed.
Jul 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 10:00 UTC
Scheduled - We are excited to announce the Datto RMM 13.3.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 13.3.0 Release Notes are available on the following link:
https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv13.3.0.htm
Jul 8, 08:54 UTC
Jul 14, 2024
Datto Backup for Microsoft Azure - Cloud Server Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 20:30 UTC
Scheduled - We will be performing maintenance to the Datto Backup for Microsoft Azure cloud servers on 7/12/2024 starting at 8:30PM UTC for an estimated 48 hours.


During this downtime you may experience an impact to backups and related services.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com
Jul 12, 20:25 UTC
Jul 13, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage