Update - We are continuing to monitor for any further issues.
Feb 27, 2024 - 16:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 26, 2024 - 16:31 UTC
Investigating - Our engineering teams are currently investigating an issue where outbound emails from our LON zones are being delayed.

We apologise for any inconvenience caused.

Thank you for your patience!

Feb 26, 2024 - 16:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 2024 - 15:00 UTC
Scheduled - We will be performing a routine maintenance to Datto SaaS Protection on February 26th 2024, starting at 3:00PM UTC for an estimated 120 hours.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Affected Node:

1. use1-bfyii-2061


Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 26, 2024 15:00 - Mar 2, 2024 15:00 UTC
Monitoring - We are currently aware of a problem where M365 Teams Services can experience Microsoft throttling and cause backups to fall behind.



Our Engineering team has identified the problem and has adjusted backend configurations to mitigate the impact of Microsoft throttling.



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod:

https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to Datto SaaS Protection on the Status Page for up to date information.



You can monitor the current status of this issue at https://status.datto.com/

Feb 26, 2024 - 14:39 UTC
Monitoring - The Autotask ticketing feature within the Web Remote application is currently undergoing maintenance. The feature will be re-activated upon completion of the Maintenance.
Jan 27, 2024 - 02:34 UTC
Datto Login Services ? Operational
90 days ago
99.66 % uptime
Today
Partner Portal ? Operational
90 days ago
99.66 % uptime
Today
Datto Store Operational
Product Selector Operational
Check Out Operational
Make a Payment Operational
Subscription Management Operational
Purchase History Operational
Datto Phones Operational
90 days ago
100.0 % uptime
Today
Phone Portal (Contact Center) ? Operational
90 days ago
100.0 % uptime
Today
Support Phones ? Operational
Datto Help Center Operational
Ticket Entry Operational
Knowledge Articles Operational
Chat Operational
Datto BCDR Operational
Device Registration Operational
Device Checkin ? Operational
Backup ? Operational
Verification ? Operational
Off-Site Synchronization ? Operational
Recovery ? Operational
Remote Web ? Operational
Cloud Continuity Operational
Agent Registration ? Operational
Backup ? Operational
Verification ? Operational
Recovery ? Operational
Datto Continuity for Microsoft Azure Operational
90 days ago
100.0 % uptime
Today
Device Registration Operational
Device Checkin Operational
Backup Operational
Verification Operational
Recovery Operational
New Agent Deployment Operational
90 days ago
100.0 % uptime
Today
Autotask PSA Operational
90 days ago
100.0 % uptime
Today
Limited Release ? Operational
America East ? Operational
America East 2 ? Operational
America East 3 Operational
90 days ago
100.0 % uptime
Today
America West ? Operational
America West 2 ? Operational
America West 3 Operational
90 days ago
100.0 % uptime
Today
UK (United Kingdom) ? Operational
UK 2 (United Kingdom) ? Operational
UK Limited Release (United Kingdom) ? Operational
EU1 (English Europe and Asia) ? Operational
Australia / New Zealand ? Operational
Australia / New Zealand 2 Operational
90 days ago
100.0 % uptime
Today
German (Deutsch) ? Operational
Spanish (Español) ? Operational
Report Data Warehouse Operational
Datto RMM Operational
Pinotage (EU1) ? Operational
Merlot (EU2) ? Operational
Zinfandel (US West) ? Operational
Concord (US East) ? Operational
Syrah (APAC) ? Operational
Vidal (US East) ? Operational
Datto Workplace Operational
AU5 ? Operational
CA3 ? Operational
EU2 ? Operational
EU4 ? Operational
EU7 ? Operational
EU16 ? Operational
US1 ? Operational
US6 ? Operational
US15 ? Operational
Datto File Protection Operational
90 days ago
100.0 % uptime
Today
US8 ? Operational
EU10 ? Operational
EU11 ? Operational
EU12 ? Operational
AU14 ? Operational
CA13 ? Operational
US9 ? Operational
US17 ? Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Protection Operational
SaaS Protection Backups ? Operational
SaaS Protection Console Login ? Operational
SaaS Protection Seat Management ? Operational
SaaS Protection Client Onboarding ? Operational
Datto Networking Operational
Network Manager ? Operational
Routers ? Operational
Switches ? Operational
Access Points ? Operational
Managed Power ? Operational
CloudTrax Operational
Secure Edge Operational
Datto Commerce Operational
Web Application ? Operational
API ? Operational
Integrations ? Operational
Datto Academy Operational
Datto SaaS Defense Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Portal Login & Dashboards Operational
Datto SaaS Defense Client OnBoarding Operational
Datto SaaS Defense Scanning System Operational
90 days ago
100.0 % uptime
Today
Datto SaaS Defense Lucky Meter Operational
Datto EDR Operational
90 days ago
100.0 % uptime
Today
Datto EDR Login ? Operational
90 days ago
100.0 % uptime
Today
Datto EDR Agent Connection ? Operational
90 days ago
100.0 % uptime
Today
Detection Engine ? Operational
90 days ago
100.0 % uptime
Today
Notification Engine ? Operational
90 days ago
100.0 % uptime
Today
Reporting Engine ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PSA - EU1 - Database Server Maintenance Feb 28, 2024 21:00-21:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:49 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:51 UTC
We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Posted on Feb 19, 2024 - 10:46 UTC
We will be performing a routine maintenance to Datto SaaS Protection in the Singapore region on February 27th 2024, starting at 2:00PM UTC for an estimated 6 hours.


During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Posted on Feb 20, 2024 - 15:29 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:52 UTC
Datto RMM - Merlot (EU2) - 12.8.0 Release Feb 29, 2024 18:00-21:00 UTC
We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Posted on Feb 19, 2024 - 10:46 UTC
PSA - EU1 - Database Server Maintenance Feb 29, 2024 21:00-21:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:54 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:55 UTC
PSA - AU01 - Database Server Maintenance Mar 1, 2024 14:00-14:05 UTC
Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Posted on Feb 09, 2024 - 12:56 UTC
We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Posted on Feb 19, 2024 - 10:46 UTC
We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Posted on Feb 19, 2024 - 10:46 UTC
Past Incidents
Feb 28, 2024
Completed - The scheduled maintenance has been completed.
Feb 28, 14:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 14:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:48 UTC
Resolved - This incident has been resolved.
Feb 28, 13:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 16:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 20, 14:19 UTC
Investigating - We are currently aware of a problem where M365 services are experiencing service degradation on pod0 in the AUE region.



Our Engineering team is investigating the issue and is working towards a resolution.



Affected Pod :

1. aue1-pod-0



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to Datto SaaS Protection on the Status Page for up to date information.



You can monitor the current status of this issue at https://status.datto.com/

Feb 16, 19:27 UTC
Completed - The scheduled maintenance has been completed.
Feb 28, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 09:00 UTC
Scheduled - We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Feb 19, 10:46 UTC
Completed - The scheduled maintenance has been completed.
Feb 28, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:01 UTC
Scheduled - We will be performing routine application maintenance to Datto SaaS Protection on February 22 2024 starting at 9:00PM UTC until February 27 2024.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Affected Pod : 1. cae1-bfyii-308



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 22, 20:40 UTC
Completed - The scheduled maintenance has been completed.
Feb 28, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 03:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:47 UTC
Feb 27, 2024
Completed - The scheduled maintenance has been completed.
Feb 27, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:01 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: There is no expected impact to our services.

Feb 23, 17:49 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 21:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 21:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:45 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 14:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:44 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 10:00 UTC
Scheduled - We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Feb 26, 15:24 UTC
Completed - The scheduled maintenance has been completed.
Feb 27, 03:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 03:01 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:42 UTC
Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 21:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect up to 5 minute interruptions in service.

Feb 9, 12:40 UTC
Completed - We are currently investigating an issue found during final checks before the release. As a result, the release is currently delayed until every issue is confirmed to be resolved.

A new notice will be posted once the new schedule is confirmed.

Thank you for your understanding!

Feb 26, 10:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 10:00 UTC
Scheduled - We are excited to announce the Datto RMM 12.8.0 Release.

Please Note: This is a full Platform and Agent feature release and therefore partners should expect disconnection of the agent during the update window.

For full details, the Datto RMM 12.8.0 Release Notes are available on the following link: https://rmm.datto.com/help/en/Content/0HOME/ReleaseNotes/2024/ReleaseNotesDattoRMMv12.8.0.htm

Feb 19, 10:44 UTC
Completed - The scheduled maintenance has been completed.
Feb 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 04:00 UTC
Scheduled - We will be performing a routine maintenance to the Datto Cloud Storage Nodes starting on Saturday 02/24 - Sunday 02/25



During this downtime you may experience an impact to systems and related services to Off-site Synchronization and Cloud Restore options



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 6, 14:49 UTC
Feb 25, 2024
Completed - The scheduled maintenance has been completed.
Feb 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 14:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our database servers.

Impact: Customers can expect a brief (up to 5 minute) interruption in service.

Feb 22, 21:44 UTC
Feb 24, 2024
Completed - The scheduled maintenance has been completed.
Feb 24, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:00 UTC
Scheduled - Purpose: Autotask will be migrating to a new data center during the month of February 2024. We are excited to announce that this is a proactive move to upgrade to the latest infrastructure which will allow us to provide you with faster, more secure, and more reliable service.

Impact: When the zone in which your tenant is hosted is being migrated, the Autotask platform will be unavailable and you will not be able to access any of the services provided by Autotask including LiveMobile, API access (including integrations built by third-party vendors), data warehouse, as well as any other auxiliary components.

Please refer to the following community link for more details:
https://community.kaseya.com/help-learning/discussion/69108/notice-for-upcoming-autotask-uk-data-center-migration

Feb 8, 07:57 UTC
Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 19:00 UTC
Scheduled - Purpose: In order to provide you with the best possible service, we will be performing maintenance on some of our Data Warehouse servers.

Impact: Data Warehouses may be unavailable during maintenance period.

Feb 9, 12:39 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:01 UTC
Scheduled - We will be performing a routine maintenance to Datto SaaS Protection on 2-20-2024 starting at 5:00PM UTC for an estimated 72 hours.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Affected Pod :

des1-bfyii-597


Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod:



https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 20, 16:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 23, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:00 UTC
Scheduled - Purpose: Autotask will be migrating to a new data center during the month of February 2024. We are excited to announce that this is a proactive move to upgrade to the latest infrastructure which will allow us to provide you with faster, more secure, and more reliable service.

Impact: When the zone in which your tenant is hosted is being migrated, the Autotask platform will be unavailable and you will not be able to access any of the services provided by Autotask including LiveMobile, API access (including integrations built by third-party vendors), data warehouse, as well as any other auxiliary components.

Please refer to the following community link for more details:
https://community.kaseya.com/help-learning/discussion/69108/notice-for-upcoming-autotask-uk-data-center-migration

Feb 8, 07:57 UTC
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 17:01 UTC
Scheduled - We will be performing a routine maintenance to Datto SaaS Protection on 2-20-2024 starting at 12:00PM UTC for an estimated 48 hours.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Affected Pod : 1. cae1-bfyii-308



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 20, 13:46 UTC
Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 21:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 9, 14:19 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 9, 14:19 UTC
Scheduled - Purpose: Autotask will be migrating to a new data center during the month of February 2024. We are excited to announce that this is a proactive move to upgrade to the latest infrastructure which will allow us to provide you with faster, more secure, and more reliable service.

Impact: When the zone in which your tenant is hosted is being migrated, the Autotask platform will be unavailable and you will not be able to access any of the services provided by Autotask including LiveMobile, API access (including integrations built by third-party vendors), data warehouse, as well as any other auxiliary components.

Please refer to the following community link for more details:
https://community.kaseya.com/help-learning/discussion/69108/notice-for-upcoming-autotask-uk-data-center-migration

Feb 8, 07:57 UTC
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 22:00 UTC
Scheduled - We will be performing a scheduled maintenance to pod3 in the US East region for Datto SaaS Protection to stabilize the platform on 2/6/2024 until 2/19/2024 starting at 10:00PM UTC for an estimated 2 weeks.


Affected Pod :
1. use1-pod3


Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod:


https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored


During this downtime, users will experience a decrease in their daily backups from 3 to 2.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 6, 13:54 UTC
Feb 19, 2024
Completed - The scheduled maintenance has been completed.
Feb 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 14:00 UTC
Scheduled - We will be performing a routine maintenance to Datto SaaS Protection in the Singapore region on February 19th 2024, starting at 2:00PM UTC for an estimated 6 hours.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 12, 21:25 UTC
Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 18:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:15 UTC
Scheduled - We will be performing a routine maintenance to Datto SaaS Protection on 2-12-2024 starting at 12:00PM UTC for an estimated 120 hours.



During this downtime you may experience an impact to systems and related services to Datto SaaS Protection.



Affected Pod :



1. cae1-bfyii-308



Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod: https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored



Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Feb 12, 18:14 UTC
Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 03:01 UTC
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2024.1.2

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Feb 16, 02:52 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 03:00 UTC
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2024.1.2

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Feb 16, 02:51 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 UTC
Scheduled - Art der Wartung: PSA Minor Release

Release-Nummer: 2024.1.2

Zweck: Hiermit wird ein Minor Release bereitgestellt, das Fehlerbehebungen beinhaltet.

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Feb 15, 22:51 UTC
Completed - The scheduled maintenance has been completed.
Feb 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 23:00 UTC
Scheduled - Tipo de mantenimiento: Versión secundaria del PSA

Número de la versión: 2024.1.2

Propósito: Esta es la implementación de una versión secundaria que incluye correcciones de errores.

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Feb 15, 22:52 UTC
Feb 15, 2024
Completed - The scheduled maintenance has been completed.
Feb 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 22:01 UTC
Scheduled - We will be performing a routine nightly maintenance to Datto SaaS Protection starting on January 29th until February 14th.


Affected Node : use1-bfyii-750


Unsure of which node you are on?


We have a Knowledge Base article to walk you through determining your node or pod:


https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored


During this downtime you may experience an impact to systems and related services to Backups and UI accessibility.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Jan 29, 21:24 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 20:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 18:45 UTC
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2024.1

Purpose: We are excited to announce the PSA 2024.1 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/BY_RELEASE_NUMBER/2024.1ReleaseNotes.htm?cshid=1005

Feb 15, 18:36 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 15:00 UTC
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2024.1

Purpose: We are excited to announce the PSA 2024.1 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/BY_RELEASE_NUMBER/2024.1ReleaseNotes.htm?cshid=1005

Feb 14, 20:58 UTC
Completed - The scheduled maintenance has been completed.
Feb 15, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 02:01 UTC
Scheduled - Maintenance Type: PSA Major Release

Release Number: 2024.1

Purpose: We are excited to announce the PSA 2024.1 Major Release

Impact: Partners may be briefly logged out during this window.

Follow the URLs below to our Release Notes!
Release Notes: https://psa.datto.com/releasenotes/Content/BY_RELEASE_NUMBER/2024.1ReleaseNotes.htm?cshid=1005

Feb 14, 16:33 UTC
Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:01 UTC
Scheduled - Tipo de mantenimiento: Versión principal del PSA

Número de la versión: 2024.1

Propósito: Nos complace anunciar la versión principal de PSA 2024.1

Impacto: Es posible que se cierre brevemente la sesión de los socios durante esta ventana.

Siga la URL a continuación para ir a nuestras Notas de la versión:
https://psa.datto.com/releasenotes/Content/BY_RELEASE_NUMBER/2024.1ReleaseNotes.htm?cshid=1005

Feb 14, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 20:01 UTC
Scheduled - Art der Wartung: PSA Major Release

Release-Nummer: 2024.1

Zweck: Bekanntgabe von PSA 2024.1 Major Release

Auswirkungen: Eventuell werden Kunden in diesem Zeitraum kurzzeitig abgemeldet.

Klicken Sie auf die nachfolgende URL, um zu unseren Versionshinweisen zu gelangen:
https://psa.datto.com/releasenotes/Content/BY_RELEASE_NUMBER/2024.1ReleaseNotes.htm?cshid=1005

Feb 14, 17:23 UTC
Completed - The scheduled maintenance has been completed.
Feb 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 UTC
Scheduled - We will be performing a routine nightly maintenance to Datto SaaS Protection starting on January 26th until February 14th.


Affected Node : use1-bfyii-1039


Unsure of which node you are on?


We have a Knowledge Base article to walk you through determining your node or pod:


https://saasprotection.datto.com/help/M365/Content/Troubleshooting/General/KB3600004035831.html?Highlight=how%20do%20I%20check%20where%20my%20cloud%20data%20is%20stored


During this downtime you may experience an impact to systems and related services to Backups and UI accessibility.


Subscribe to receive up-to-date notifications on future maintenance periods by visiting status.datto.com

Jan 26, 14:26 UTC
Resolved - This incident has been resolved.
Feb 14, 21:58 UTC
Monitoring - The issue has been identified and all tickets that were improperly closed have been moved back to an open and active status
Feb 14, 21:32 UTC
Investigating - We are currently experiencing an issue with our Zendesk Platform which is causing incorrect updates and ticket status changes to occur.

Our internal Zendesk administration team is actively researching this problem and working to resolve it.

Feb 14, 20:18 UTC