RMM - Pinotage / Merlot - [False offline status] Monitoring
Incident Report for Datto
This incident has been resolved.
Posted 10 days ago. Sep 09, 2019 - 13:01 UTC
Following the issue earlier this morning resulting in devices reporting offline: the Autotask Ticket Integration is working through the backlog of Ticket creation based off the offline alerts.

Partners with offline alerting and the Autotask Ticket Integration turned on may see Tickets being raised for previous offline alerts with a time delay.

Thank you for your patience!
Posted 10 days ago. Sep 09, 2019 - 10:59 UTC
This incident affected: Datto RMM (Pinotage (EU1), Merlot (EU2)).