Merlot: Job processing and some agent functionality is down

Incident Report for Datto

Resolved

This incident is now resolved.

Posted Mar 11, 2020 - 01:24 UTC

Monitoring

We believe the issue is now resolved and are monitoring the situation from our end.

Please reach out to our support team if you are seeing any issues with Merlot platform.

Thank you

Posted Mar 11, 2020 - 01:10 UTC

Investigating

We are currently investigating an issue where job processing and agent functionality on Merlot is being affected. Some of the agent functionality could be down right now.

We will provide an update as soon as we have one available.

Posted Mar 11, 2020 - 00:37 UTC

This incident affected: Datto RMM (Merlot (EU2)).