On 2/18/2021 at 4:47 PM UTC Datto RMM, Workplace, and File Protect Partners experienced a service interruption which caused the inability to log and and access the Datto Portal.
The root cause for this service interruption was caused by a change to our code which broke the SAML log-in flow.
Our Engineering team deployed a fix to correct the problem on 2/18/2021 at 6:16 PM UTC.