Datto Phone Support outage

Incident Report for Datto

Resolved

This incident has been resolved.

Posted Feb 12, 2021 - 21:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 12, 2021 - 14:14 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 12, 2021 - 13:54 UTC

Update

We are continuing to investigate this issue.

Posted Feb 12, 2021 - 13:39 UTC

Investigating

Dear partners,

We are currently experiencing an outage with our internal phone system. While we are working on this issue, we highly encourage partners to contact Datto Support on Chat. You can chat with us via the Support Portal https://auth.datto.com/login or help.datto.com

We apologize for the inconvenience

Posted Feb 12, 2021 - 08:21 UTC

This incident affected: Datto Phones (Support Phones).