Partner Portal Outage

Incident Report for Datto

Resolved

This incident has been resolved.

A full postmortem will be posted on the status page for this outage once the details are available.

Posted May 28, 2020 - 02:27 UTC

Monitoring

Our engineers have identified the issue and the Portal is now accessible.

We are continuing to monitor performance and will provide an additional update within the hour.

Thank you for your patience.

Posted May 28, 2020 - 01:46 UTC

Investigating

We are currently investigating an issue with our Partner Portal which may result in a "This page isn't working" page when Partners attempt to access it.

This page will be updated within the next 30 minutes with more information.

Apologies for any inconvenience caused.

Posted May 28, 2020 - 01:24 UTC

This incident affected: Partner Portal.