Datto SaaS Protection - Backup/Export Failures On V2 Canada East Node
Incident Report for Datto
This incident has been resolved.
Posted Jul 08, 2024 - 12:42 UTC
A fix has been implemented and we are monitoring the results.
Posted Jun 28, 2024 - 18:47 UTC
We are currently aware of a problem where backups and restores can experience an error on node cae1-bfyii-2136.

Affected Node :

1. cae1-bfyii-2136

Unsure of which node or pod you are on? We have a Knowledge Base article to walk you through determining your node or pod:


The Kaseya R&D Team has identified the issue and is working towards a resolution.

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Posted Jun 27, 2024 - 18:00 UTC
This incident affected: Datto SaaS Protection (SaaS Protection Backups, SaaS Protection Seat Management, SaaS Protection Client Onboarding).