The issue has been identified and a fix is being implemented.
Posted 13 days ago. Oct 09, 2019 - 18:22 UTC
We are currently investigating reports of devices appearing offline within Datto RMM and the inability to remote connect to endpoints. We will update this posting within 30 minutes. Thank you for your patience and understanding.
Posted 13 days ago. Oct 09, 2019 - 17:46 UTC
This incident affected: Datto RMM (Concord (US East)).