Partner Portal Outage

Incident Report for Datto

Postmortem

This notification was a false-positive. There was no actual downtime to the Partner Portal detected, and we are checking our monitors to see why they were overly-sensitive in this case. We apologize for the unneeded notification.

Posted Apr 14, 2019 - 00:53 UTC

Resolved

Our engineering team has been closely monitoring this problem. The service has been deemed stable. We are now marking this incident as resolved. If you are still experiencing difficulties, please reach out to our Support Team at 877-455-6015. A post-mortem is forthcoming. Thank you for your patience.

Posted Apr 13, 2019 - 22:21 UTC

Investigating

We are investigating an issue currently impacting the Partner Portal. We will update here with further information shortly. Thank you for your patience.

Posted Apr 13, 2019 - 22:04 UTC

This incident affected: Partner Portal.