Datto Academy Emails Not Being Received
Incident Report for Datto
Resolved
This incident has been resolved.
Posted Jun 16, 2021 - 17:01 UTC
Investigating
Additional root-causes have been discovered and our third-party provider is continuing their investigation
Posted Jun 08, 2021 - 18:54 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2021 - 13:45 UTC
Identified
We are currently aware of a problem where emails from the Datto Academy are not being sent upon enrolling or completion of an online course.

Please be aware that all other services the Datto Academy provides are still fully operational.

This outage is currently being handled by our third-party provider for the Datto Academy and they will keep us apprised of any changes as they arise.

Currently there is no ETA on when this service will be fully restored.
Posted Jun 03, 2021 - 20:45 UTC
This incident affected: Datto Academy.